About Us
Our Story
Hi! I'm Lizzie and this is my team. You may know me as Pixie Lizzie, as I have been planning vacations and selling travel for many years. I have helped thousands of families discover the magic of Disney. I have expanded my agency and hand-picked a small, select group of individuals who I know will take excellent care of our clients. We provide premium, concierge service suited for any budget. We call ourselves Platinum Mouse. We all love Disney, but are also quite fond of Universal Studios and all-inclusive resorts like Sandals and Beaches. And we book most major cruise lines, as well.
Our Mission
We strive to provide the best personalized travel service. We want your family to have the most magical vacation, creating wonderful memories that will last a lifetime.
Team Platinum Mouse
Select an agent to help you plan your magical vacation. And remember, when you book with Platinum Mouse, our help is free!
Lizzie Reynolds
Owner / Agent
Hi, I’m Lizzie. I am an experienced Disney Vacation Planner and I will help you plan the vacation of a lifetime. I know the parks and resorts well, because I visit Walt Disney World every 2 months and take a Disney cruise and visit Disneyland at least once a year. All of my vacation planning help is free when you book with me. Helping families plan their vacations is a passion of mine and I would love to help you plan your family’s vacation. Does someone in your family have food allergies? Well, my daughter has severe dairy, peanut, and tree nut allergies. I will walk you through the entire process and send you tips. Now, let’s plan some magic!
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Breanna Hutson
Vacation Planner
Hi! My name is Bre and it’s safe to say I’m a Disney fanatic. I have two young sons and am proudly raising them to be Disney kids. Living in South Carolina, within driving distance of WDW, I have been known to pull off a last minute weekend trip, if my family will allow it! To me, there is nothing like the feeling of walking down Main Street and seeing the Cinderella Castle for the first time on a trip!
When my husband and I got married, we decided that we wanted to create memories through trips with our children and our favorite place to do so has been Disney World. I have always loved Disney, but had no idea I could fall in love with its’ magic all over again through the eyes of my son. Seeing the look on his face as he hugged his favorite characters is something I will never forget. My family has enjoyed making memories together in the most magical place on earth, and I look forward to helping you plan your dream vacation to experience all the magic Disney has to offer!
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Renee Kuzma
Vacation Planner
Hi I am Renee! As a vacation planner for Platinum Mouse, I will help you plan the vacation of your dreams! I am a mother of three young children, we love to travel to “Mickey’s House” every chance we get. My passion is for family travel and as an experienced travel with multiple small children, I can help with even the smallest details.
By sharing my knowledge of all things Disney- transportation, parks, cruises and adventures. I will be involved as much as you wish from planning park days to character buffets and all of the magic between. Together, we can create magical memories for your family!
All of my magical planning is free to clients; I look forward to helping make your travel wishes come true.
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Angela Franklin
Vacation Planner
Hi, I’m Angela. I am an experienced vacation planner who has been traveling to Disney for over 40 years, and I have been booking travel for over 20 years. I am a Registered Nurse and a mom to 2 wonderful boys, and they have a passion and love for all things Disney like their mom!!
I would love to help you plan a magical Disney vacation of a lifetime! My passion and knowledge will help you get the most magical experience possible from your vacation. I will be available every step of the way to help with all of your needs such as hotel reservations, FastPasses, park tickets, dining reservations, special events, cruises, or any advice or assistance you might need! I’m here to help plan before you depart and will also be available if questions or needs arise during your vacation....
I also specialize in Universal Studios, Sandals, and other cruise lines. Feel free to contact me for all your travel needs! Best of all... the concierge service that I offer is all FREE to you and your family when you book with me. Whether it’s your small, immediate family or a large, extended family, I am here to help you every step of the way!
Memories are priceless!! I love to make people’s dreams come true so let’s start planning!! (read more)
Contact Angela for a free quote
Danielle Treadwell
Vacation Planner
Hi! I’m Danielle! Disney has always been a passion of mine. I was fortunate enough to have traveled all through my childhood starting as early as age 3. That is when my love truly began. Now, of course, I don’t have detailed memories of that first trip but I can still remember running through the halls hearing my dad call ”excuse me, Lady!?”, the storybook reading in the evening in the hotel lobby and even when my dad had Minnie gift me with a lion king watch and me thinking I was the most SPECIAL kid in the world....
Through my twenties, there was a period of time I hadn’t traveled to Disney. It wasn’t until my husband and I had our son and decided to take him to Disney for his first trip at just 18 months old that my Disney love was reignited. It brought me back to that little girl, lighting up at the sight of Minnie and running to splash mountain right at rope drop.
Watching my son and now daughter experience their Disney firsts is the most magical feeling in the world. A feeling I want to experience every day.
I consider myself a Disney expert. I stay up to date on all the latest Disney news and travel to Disney multiple times a year so I have first-hand experience on how to optimize your Disney vacations and make it the most magical experience.
Whether you're thinking of going to Disney for your 1st trip or your 10th I would love to be a part of your planning.
Let’s make magic happen together!(read more)
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Brandy Mousel
Vacation Planner
Hi, I'm Brandy! I am a military spouse (USN) for 19 years and mother of twin boys for 10 years. I have been navigating travel for my family for many years all while managing multiple food allergies and special needs (autism, epilepsy, etc..) for my boys.
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Bambi Fuller
Vacation Planner
Hi! I'm Bambi, and yes, that is my real name! I am a Vacation Planner for Platinum Mouse and I would love to help you plan your magical vacation!! Growing up in Daytona Beach, I have been visiting the theme parks in Orlando for as long as I can remember. But Disney has ALWAYS been the family favorite. When I was 21, I auditioned to work closely with Mickey, Minnie, and Terk, and had the magical opportunity of spreading joy to guests from all over world....
My husband and I passed our love of Disney on to our sons by taking them to each park at WDW several times a year, experiencing many of the festivals and special events that Disney hosts. My husband and oldest son even ran in the Princess Half Marathon, while my youngest son and I cheered them on from the sidelines! Our family has sailed to the Caribbean and Mexico on Disney Cruise Line, we have gone to Disney’s Aulani in Hawaii and we have visited Scotland with Adventures by Disney. All of this while navigating dietary restrictions for our oldest due a life-threatening food allergy to sesame and severe allergies to tree nuts and peanuts.
If you are looking for someone to help you plan the trip of a lifetime, I happen to have a lifetime of experience. Best of all, my services are free!! I will find the best vacation that suits your family’s needs and your budget. From where to sleep to what parks to visit on which day to where to find that famous Dole Whip, I’m here to help you with your personalized vacation with that Platinum Mouse touch.
Wait. Did you say Universal??? Yes, I can help plan your Universal vacation too!!
Let's start planning some magic!(read more)
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Dawn Shipe
Vacation Planner
My love of travel began as a child which began with long road trips. I still love being on the road and seeing new things and meeting local people. Once I started working, I traveled as much as I possibly could. Venturing everywhere from Europe to cruising all over the Caribbean, Hawaii, and Canada, but I discovered a profound connection in DisneyWorld. Immediately, it was as if I found home and a portal to magic, all things being possible and creativity. I was hooked.
My Mom was my travel companion most of my life. Now she has Alzheimer’s and lives with myself and my husband so all travel includes Mom which can be tricky. Generally now we travel with family friends who also have a senior citizen, someone with serious health conditions and another person who has disabilities. Combine that with my peanut/tree nut allergy and we have found ways to travel encompassing comfort and safety for everyone.
Planning and organizing is in my DNA as I spent most of my life as an Executive Assistant. Now, I have my own small business creating natural soap, bath and body products and candles as well as get to enjoy helping families book incredible magical vacations.
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Charity Luiskutty
Vacation Planner
Hi, I’m Charity, a vacation planner with Platinum Mouse, and I look forward to helping your family execute the vacation of your dreams! My love for all things Disney grew even deeper when I had three young kids, all with multiple, life-threatening food allergies. We learned the Disney chefs are absolute magic makers. 🌟
Walt Disney World is where we experienced our first true vacation and have returned every chance we get. We have had the incredible opportunity to show our kids different parts of the world on multiple Disney cruises while having the times of our lives provided by their exceptional customer service and experiences. We also love spending time at the Disney Parks in California and enjoying the amazing adventures at Universal Orlando, too.
I am passionate about empowering other families to enjoy this beautiful gift that Disney is able to give our families. My help is free if you book through me and I’ll walk you through every step of the way.
“We didn’t realize we were making memories, we just knew we were having fun.” Winnie The Pooh
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Tamara Donovan
Vacation Planner
Hi there! I’m Tamara! My family and I have always been huge Disney fans – as a kid our family room tv lived on the Disney Channel and not much has changed with my own kids – we just swapped out the Disney Channel for Disney+!
One of the perks of going to college in Orlando (Go Knights!) was our proximity to Disney World. My husband and I spent so many of our days exploring the parks and we truly felt so lucky that we were able to do that so often!
A few cities and years later, we are now settled just outside the Tampa area with our two young kids and we have started sharing the magic of Disney World with them, being just a little over an hour away. The length that Disney goes to for food allergy families has earned my loyalty forever. Seeing your kid’s face light up when they see a dessert made safely just for them at a restaurant, all in the setting of their favorite characters, rides, and shows is truly magical. There really is nothing like it.
I would love to help you plan your vacation so that you can experience that same magic, whether you manage food allergies like us or not. Dining reservations, My Disney Experience, Genie+ - I’ll help you navigate it all. My help is free when you book through me. Let’s get you on your way to your own magical memories!
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Jana Sandoval
Vacation Planner
Hello! My name is Jana and I am so excited to be a part of the Platinum Mouse family! I started planning Disney vacations for my family two years ago and quickly became addicted 🤩. When we got back from our last Disney World vacation, I felt extreme planning withdrawals and took that as an opportunity to become a travel advisor specializing in Disney vacations. The planning never stops! 😂
I have a wonderful husband, three young children 👧🏻👦🏻👶🏼, plus three fur babies 🐕🐩🐈. Planning for young families is my specialty, but I also love a good adults only trip (confession- I used to think Disney adults were weird 🙈). My favorite part of being a travel advisor is helping families experience the magic of Disney without all the stress. I can help as much or as little in the planning process as you would like!
My services include booking and managing your travel package, dining reservations and suggestions, tips and tricks, genie+ help, customized itineraries, and much more!
I look forward to customizing a vacation to meet your families unique needs! Happy Planning!
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Marissa Tegels
Vacation Planner
Hi, I’m Marissa, and I can’t wait to help you turn your upcoming family “trip” into an incredible, stress-free vacation of a lifetime! So many parents I encounter do not think this is possible, but I’m here to tell you that, as a mom of three, including one child with life-threatening food allergies, it’s ALL in the planning. That’s where Platinum Mouse comes in!
As a Platinum Mouse vacation planner, I will walk you through your vacation goals and priorities step-by-step to ensure you are set up to enjoy magical experiences just as I have been able to provide for my family time and time again. Whether you are a seasoned traveler, who just wants someone to save you time in managing the bookings and making sure every detail has been squared away, or someone who wants a hand to hold through the entire process - from booking the hard-to-get Character Dining to aiding in ordering the most adorable matching family T’s and making packing checklists, I’m your gal!
I would be absolutely thrilled to help you book your next Disney or Universal vacay, and as any typical Minnesota mom, I also find joy in planning solo, couples, and girlfriends getaways as well! I have been known to help make the magic happen at the drop of a hat for friends and family deperate for an escape from reality (ahem…MN winter), and I’m so lucky Platinum Mouse has allowed me to turn a delightful pastime into a career! 🙂
As a Platinum Mouse planner, my services are always free of charge. Let’s chat so you can get started in making magical memories you will hold dear for years to come!
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Jen Braun
Vacation Planner
Your Magical Disney & Universal Studios Travel Guide! 🌟
Hello, I'm Jennifer, your friendly vacation planner with a magical twist! 🏰✨ My passion lies in crafting enchanting journeys through the wonderlands of Walt Disney World and Universal Studios.
With years of experience, I'm your go-to Disney and Universal Studios expert, ready to turn your dreams into reality. Whether it's dining with your favorite characters, exploring the wizardry of Harry Potter, or braving thrilling adventures, I've got the secrets to make your trip truly enchanting! 🎢⚡
As an allergy-savvy traveler myself, I understand the importance of safe and delectable dining. I'll ensure your culinary experiences are not just delicious but also worry-free. Let's embark on this magical journey together, creating timeless memories and turning your wishes into unforgettable moments. Contact me today and let the magic begin! 🌠🌟
"Laughter is timeless, imagination has no age, and dreams are forever." - Walt Disney 🏰💖
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Agnes Soetijoso
Vacation Planner
Hello! Halo! 你好! I'm Agnes, embarking a new journey as a vacation planner for Platinum Mouse, with a passion for seamless and memorable Disney trips. 🏰🚢 I've been exploring the wonders of Disney since my early 20s. Now, as a wife and a mother of two wonderful girls 👧🏻👧🏻, being one of them with life-threatening food allergies, I understand the importance of safety and peace of mind. I can confidently say that Disney goes above and beyond to ensure food safety and an enjoyable dining experience for everyone.
Whether it's your first visit or you've been going for years, let's create unforgettable memories and magical experiences. I’ll take care of all the details. From handling life-threatening food allergies to ensuring a safe dining experience, booking your travel package to providing personalized itineraries and insider tips, let me make your Disney dream a reality. ✨
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Keyla Rivera
Planificadora de vacaciones / Vacation Planner
Hi! I’m Keyla, mom of 4 (2 boys and 2 girls), and I’m a full time mom and travel agent. I love having fun, trying out new food, and learning about other cultures with my family. I was born and raised in Puerto Rico, so I like to think I’m an island girl just like Moana, I moved to Texas after having my first boy in 2014 and our family loves being here.
My family and I love traveling, but our favorite destination is Disney World. We love visiting the characters, stopping at every shop to see the pins,the fireworks,the shows, but what we love the most are the Mickey or Minnie shaped SNACKS (and the coffee but thats just me).
I would love to help you plan an unforgettable vacation whether it’s an adult only vacation or a family vacation, I’ll make sure to make it magical and fun! Let the fun times begin!
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¡Hola! Soy Keyla, madre de 4 (2 niños y 2 niñas), y soy mamá a tiempo completo y agente de viajes. Me encanta divertirme, probar comida nueva y aprender sobre otras culturas con mi familia.
Nací y crecí en Puerto Rico, así que me gusta pensar que soy como Moana. Me mudé a Texas después de tener mi primer hijo en 2014 y a nuestra familia le encanta estar aquí.
A mi familia y a mí nos encanta viajar, pero nuestro destino favorito es Disney World. Nos encanta visitar a los personajes, parar en cada tienda para ver los pins, los fuegos artificiales, los espectáculos, pero lo que más nos gusta son los SNACKS con forma de Mickey o Minnie (y el café, pero soy solo yo).
Me encantaría ayudarte a planificar unas vacaciones inolvidables, ya sean vacaciones solo para adultos o vacaciones familiares, ¡me aseguraré de que sean mágicas y divertidas! ¡Que comience la diversion!
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Jen Mifsud
Vacation Planner
Hi, I am Jen! I would be excited and honored to help you and your loved ones plan your dream vacation! I am a mother of 2 beautiful daughters and married to my own prince charming As a family, we have always planned our Disney experiences together. We love to travel with family and friends, so planning for groups big and small is no problem. When we are not traveling to Disney, my family and I enjoy staying up-to-date on all things Disney and planning our next trip. My husband and daughters are also excited to help plan vacations for other families, as it truly is our happy place!
As a Platinum Mouse vacation planner, I will work with you to develop a trip that will maximize your budget and build a step-by step plan to ensure that your vacation needs are met, all for free! Every person has different goals for their trip, and our goal is to work with you to ensure that you can have the most magical experience. I will work with you every step of the way. Now, let us get started planning your dream vacation!!
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Kelly Maples
Vacation Planner
Hello! I'm Kelly, a lifelong Disney fan, world traveler and travel advisor. I'd love to share my experience and expertise with you! As an allergist and mother of a formerly peanut allergic child, I understand the importance of food allergy safety while traveling and know the value of feeling free to try great foods on vacation. My family of 5 visits the parks at least once per year and sails on DCL a few times each year!
My first "Disney" Cruise was on the Big Red Boat many years ago. As a Platinum cruiser, I have sailed on all 5 ships and am looking forward to sailing aboard the Treasure in December of 2024. We have enjoyed seeing the world with our children! In addition to Alaska, the Bahamas, Mexico and the Caribbean, we have visited Spain, France, Italy, Greece, Iceland, Norway, Denmark and the United Kingdom with Disney Cruise Line! I've been a guest on multiple DCL-related podcasts to discuss these adventures! I love the ease of unpacking just once and avoiding the hassle and expense of trains, restaurants and hotel transfers. DCL planning is easier than parks planning but I will be sure you don't miss any important planning dates, will help you choose and plan port adventures and will remain in contact with you from booking through your return home.
While all DCL passengers will experience excellent Disney service, we love to splurge on the top notch luxury and personalized service of Concierge sailings and I am prepared to help you plan your next DCL Concierge adventure. Speaking of luxury, I have also planned and experienced Adventures by Disney. Our family enjoyed exploring Barcelona with ABD and will soon embark on an expedition through Italy, Croatia, Slovenia and Montenegro with ABD.
When it comes to Disney Parks, I visit regularly and am prepared to help guide you through the Genie, Genie Plus and Individual Lightning Lanes to maximize your fun and minimize your time in line. Our family has stayed at each of WDW's deluxe resorts.
My husband and I have a travel blog which you can find at www.afteralltravel.com and on Facebook under Afterall Travel Blog. I also host 2 DCL related Facebook groups: Disney Cruise Line Spaces & Places and DCL Docs. I have also cruised on Celebrity and Royal Caribbean and can help you cruise anywhere your heart desires with most major cruise lines.
I can't wait to help your family plan your next adventure!
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Jeff Reynolds
Co-owner / Media Contact
Careers With Us
We're always looking for special people with a passion for travel, willing to help others discover the magic.
We’re currently seeking additional vacation planners